1. Introduction
This Privacy Policy describes how we collect, use, and protect your personal information when you use our Platform. By accessing or using our services, you consent to the practices described herein.
2. Information We Collect
We may collect the following types of information:
- Personal Information (e.g., name, email, phone number, billing details)
- Account Credentials
- Transaction History
- IP Address and Device Information
- Usage Data and Analytics
- Cookies and Tracking Data
3. How We Use Your Information
We use collected data to:
- Provide and operate services
- Communicate with users
- Improve Platform functionality
- Personalize user experience
- Conduct analytics and research
- Comply with legal obligations
4. Legal Basis for Processing (if applicable)
We rely on the following legal grounds:
- User consent
- Contract performance
- Legal compliance
- Legitimate interests (e.g., fraud prevention)
5. Cookies and Tracking Technologies
We use cookies, beacons, and analytics tools to understand how users interact with our Platform. You can manage cookie preferences in your browser settings.
6. Sharing and Disclosure of Information
We do not sell personal data. We may share information with:
- Service providers under strict confidentiality agreements
- Legal authorities when required by law
- Third-party tools for analytics, marketing, or support
7. Data Retention and Deletion
We retain user data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements. Users may request deletion of their data, subject to regulatory compliance.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no system can be completely secure. You are responsible for maintaining the confidentiality of your credentials.
9. User Rights and Choices
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with a data protection authority
10. Cross-Border Data Transfers
Your data may be stored and processed in countries outside your jurisdiction. By using the Platform, you consent to the transfer of information to countries that may have different data protection laws.
11. Children’s Privacy
Our services are not intended for users under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with data, please contact us immediately.
12. Third-Party Links
The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
13. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted with an updated effective date. Continued use of the Platform after updates constitutes acceptance.
14. Contact Us
For questions, concerns, or requests related to your data or this Privacy Policy, please reach out via the support section on our Platform.